Quality, Safety and Risk Management Department
The Quality, Safety and Risk Management Department is a specialized division within Anderson’s Hospital, that is dedicated to ensuring the quality and safety of patient care and managing Hospital potential risks. This department plays a critical role in promoting patient safety, quality improvement and compliance with regulatory standards.
Key components and functions of our Quality, Safety, and Risk Management Department include:
1. Quality Improvement: The department monitors and assesses the quality of patient care, focusing on improving healthcare processes and outcomes. This involves tracking key performance indicators and implementing quality improvement initiatives.
2. Patient Safety: Ensuring the safety of patients is a primary responsibility. The department identifies potential risks and safety issues, implements safety protocols, and investigates adverse events or near misses.
3. Regulatory Compliance: The department ensures that the healthcare facility adheres to local, state and federal regulations, as well as accreditation standards set by organizations like The Joint Commission International (JCI) and Accreditation Canada (AC).
4. Risk Management: Risk management involves identifying, assessing and mitigating risks in the healthcare setting. This includes the development of risk management plans, monitoring incidents and addressing potential liability issues.
5. Patient Feedback: At Anderson’s Hospital, the team will be collecting and analyzing patient feedback and complaints to improve the patient experience and address concerns promptly. Our Hospital services are to be customized according to our community preferences.
6. Data Analysis: The Quality department analyzes internal and external data related to patient care, incidents, adverse events, quality indicators, paramedical supplies, stock fluidity, hospital budgeting and assets to identify trends and areas for improvement and develop strategies accordingly.
7. Performance Measurement: At Anderson’s Hospital, our team establishes performance metrics and benchmarks to track the organization's progress in improving patient care and safety.
Our Quality, Safety and Risk Management Department plays a vital role in ensuring the overall safety and quality of care provided within our healthcare organization. By focusing on continuous improvement, patient safety, and regulatory compliance, this department helps Anderson’s Hospital maintain high standards of care and mitigate risks that could potentially harm patients or the hospital itself.